Safety net

Repertory of qualified services for support and crisis situations

This safety net allows the facilitator to bridge the gap between a vulnerable individual and the qualified services for support and crisis situations.

This tool can be used as a support for facilitators and professionals who will have to deal with a participant experiencing a situation that requires professional intervention on a subject introduced by the different topics of the exhibition or the mediation package.

We invite you to list the various services available to your municipality or community before presenting an activity, in order to have on hand the necessary information in case of need.


  • Report a disappearance, or report certain elements regarding a disappearance;

  • Make an accusation;

  • When a person believes to be in danger

Municipal police, public security or Sureté du Québec, RCMP.

Phone number by region of Quebec :
Region Estrie–Centre-du-Quebec : 819 564-1212
Region Capital-National–Chaudière-Appalaches : 418 623-6262
Region Bas-Saint-Laurent–Gaspésie–Îles-de-la-Madeleine : 418 721-7308
Region of Mauricie–Lanaudière : 819 379-7311
Region of Outaouais–Laurentides : 819 770-9111
Region Côte-Nord : 418 296-2324
Region Abitibi-Temiscamingue–Nord-du-Quebec : 819 764-3202
Region Montérégie : 450-641-9455
Region Saguenay–Lac-Saint-Jean : 418 549-9266
Ville de Pabos : 418 689-1305

Emergency :

  • Requiring culturally safe listening

First Nations and Inuit Hope for Wellness Help Line.

Phone number : 1-855-242-3310
  • Domestic violence;

  • Female homelessness;

Local women’s shelter.

Phone number :
  • Crisis bed;

  • Psychosocial assessment (suicidal thoughts, psychological distress, etc.)

Phone number : 811
  • Involving children or minors

Quebec’s Child Welfare System:

Elsewhere in Canada:

Phone number : 1-800-263-2266 (Tel-jeunes)
1-800-668-6868 (Kids Help Phone)
  • Vulnerability (limited resources, health problems, housing problems, etc.)

Quebec: CISSS or CIUSSS from your region.
  • Native Friendship Centre

Phone number : 1-877-842-6354 (Quebec)
1-877-563-4844 (Elsewhere in Canada)